Answers to the most popular questions about the Fused Glass Birds!

DELIVERY

How long does shipping take within Canada from The Glass Bakery?

Most fused glass birds ship within 2–3 business days. If your order takes longer, you’ll receive an email with the estimated shipping date. Delivery within Canada typically takes 2–7 days via Canada Post or major couriers. For full details, please visit the Please visit the shipping page for full details.

GLASS

Will my glass bird look like the one in the photo?

Not exactly the same but similar. Each fused glass bird is handcrafted and one of a kind. The photos represent the general design, but variations in shape, size, and colour are part of what makes your bird unique. Lighting and photography can also slightly alter how the glass appears. The range of bird photos in each product description show some of the variation and uniqueness in birds that you can expect.

 

Why can't I order perched birds outside of Canada?

Due to U.S. Customs regulations, we currently cannot ship wooden perches outside of Canada. Only hanging birds are available for international orders—thank you for your understanding!

 

What are the small bubbles in handmade fused glass?

These are called "Champagne Bubbles" - an artistic and often desirable feature common to fused glass. 

 

Is there a front and back to the fused glass birds?

Yes. The front of each fused glass bird is glossier. The back of the bird tends to be matte, without the detail, and may have texture from the kiln shelf.  I've seen many customers place my ornaments back to front on the shelf ;-)

 

DRIFTWOOD

How is the driftwood for the perches prepared?

Driftwood is cleaned then air dried. The logs have been hand-harvested as part of natural garden or trail maintenance. The logs are protected using a non-toxic preservative such as Hemp Oil.

Driftwood perches are unique in nature and may differ to the piece in the product description.

 

GLASS ART IN THE GARDEN

Can I display fused glass birds outside in the garden?

Fused glass birds are designed for indoor use, but hanging birds and coasters can be displayed outside with care. Avoid placing them in windy areas or spots with rapid temperature changes. Perched birds are best kept indoors, but may be stood in a planter without their perch.

Ensure that the glass birds are in a location where they aren't subject to hard impacts or experience rapid temperature extremes. Temperature changes need to be gradual or glass can break.

 

GIFT WRAPPING

Is gift-wrapping available for the fused glass birds?

Yes! Each bird arrives in a Kraft Box for safe shipping. Branded card pouches instead of boxes are available upon request for hanging birds. If your order is a gift, just add a note to your order and I'll add a handwritten message on a small fused glass bird photo card. No receipt is included unless requested.

CUSTOM WORK

Can I request a custom glass bird design from The Glass Bakery?

Custom orders are not available at this time. However, you're welcome to share your "wish-list" and I'll add that bird to my list of "possibles". Let me know what bird you'd like to see!

 

STUDIO

Where are the fused glass birds made? Can I visit your studio?

All birds are created in a private home studio in Annapolis Royal. The glass studio isn't open to the public, but feel free to email me any questions you might have about the birds. For how the birds are made, please visit my news blog.

 

How can I keep my fused glass safe from kids and animals?

We recommend using Museum Gel or Earthquake Putty—a clear, removable gel that helps secure ornaments on shelves. It’s especially handy for homes with playful cats, kids, or windy display areas.

 

CARE AND HANDLING

How do you clean a glass bird from The Glass Bakery?

To clean your bird, use warm (not hot) water and mild detergent or a glass cleaner with a soft cloth. Avoid abrasive materials. Let the legs air dry or gently dry them with a towel.

 

ENVIRONMENTAL CARE

What is The Glass Bakery's Environmental Policy?

The Glass Bakery strives to reduce the environmental footprint of creating birds. Learn more about measures taken towards minimizing waste on the "Ethical Practices" page.

 

CHARITABLE GIVING

Does The Glass Bakery support charities?

Yes! A portion of sales from select “Glass Vault” designs and e-transfer payments is donated to Canadian dog charities. When customers pay by e-transfer instead of credit card, I donate 1% of the pre-tax purchase amount. Thank you for helping me give back

Thank you!