FAQ's

How much will the shipping cost?

The Glass Bakery has a flat rate of shipping for purchases under $250 within Canada. There is one fee for "Atlantic Provinces" ($17.50) and another for the "Rest of Canada" ($23). For orders over $250, the heavier glass panels or for shipping to remote areas, I'll get in touch and let you know and make arrangements for any additional shipping costs. 

 

What methods of shipping are available?

Shipping will be via the fast Canada Post Expedited Service which includes tracking. No insurance will be added other than the free $100 liability that Canada Post offers as standard. If you would like additional insurance or faster delivery, please email The Glass Bakery with your order and I'll make alternative arrangements and payment methods.

 

Do you ship Internationally?

Yes, please email your order to theglassbakery@gmail.com with your full contact details and request a shipping quote. 

 

When will the glass be shipped? 

I try to get the glass to you as quick as possible. For all glass that's in-stock, the glass will be shipped out within 2-5 business days (weather permitting). However, most glass is made to order and you should allow at least a week before it is shipped out, then delivery time. If your order is likely to take longer than a week to be mailed, I'll contact you. If you're on a tight schedule, email ahead for an estimate of delivery.

 

Do you offer gift wrapping?

At present, sorry, there's no gift wrapping. I'm really not very good at it! To help do my bit for the environment, where possible packaging materials are supplemented with repurposed boxes, donations of newspapers and protective material from friends. All glass is securely bundled up!