Shipping
Shipping your Fused Glass Birds!
How much will it cost to ship my birds or glass art?
The Glass Bakery offers provincial flat rates for shipping fused glass within Canada. Domestic Canadian Shipping rates (excluding tax) are currently:
Nova Scotia $17; New Brunswick, PEI, Ontario $25; and the rest of Canada $35-38 dependent on province. Extra large and heavy glass items, or deliveries to remote areas may incur extra charges. In these cases we will contact you to confirm the full shipping charge. There is tax on the shipping charges.
Shipping rates for the United States are calculated by Canada Post's online calculator. Please note that Customs and Duty Charges are payable by the recipient for all orders sent to addresses outside of Canada.
How will the bird gifts be shipped?
Glass Art shipped within Canada is sent via courier (CanPar, UPS, ICS etc) except for orders with a PO Box (these are mailed via Canada Post).
You'll be forwarded a tracking number by the shipping company, so you can trace your glass art order. Sometimes it takes 24 hours for that tracking number to become active.
The courier name shown in the Shopping Cart may not necessarily be the courier used to ship your parcel.
Please note, except for wholesale orders, shipping does not include insurance. If you would like insurance for your glass art, or a faster delivery service, please email your order. You will still be able to pay for your glass via e-transfer or credit card.
Do you offer international shipping?
Except for the US, international shipping can't be completed online. Please email me directly for information. There are certain products that can't be shipped to the US, please email for more details.
When will the glass be shipped?
Most orders of glass will be shipped out within 2-3 business days. At Christmas, Holiday's or for larger orders, it might take a little longer. If your order is likely to take longer than 5 business day before shipping, I'll email to let you know. If you're on a tight schedule, please email ahead to let me know and I'll provide an estimate of fulfillment.
For wholesale orders, weddings and charitable events etc., please allow around 2-3 weeks.
The Glass Bakery is not liable for missing or lost packages or late deliveries. All packages are insured with Canada Post for loss (not damage), up to $100. If you'd like more insurance, please let me know at the time of ordering.